FAQ's

Nock Pay is a leading payment processing provider offering secure, efficient, and cost-effective solutions for businesses of all sizes. By partnering with Nock Pay, you can streamline transactions, reduce processing fees, and provide your customers with a variety of payment options, enhancing overall satisfaction and loyalty.

We prioritize security by implementing advanced encryption technologies and adhering to PCI-DSS compliance standards. Our systems utilize EMV chip technology, tokenization, and fraud detection tools to protect sensitive data and prevent unauthorized access during transactions.

With Nock Pay, you can accept a wide range of payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), ACH and check payments, contactless payments (Apple Pay, Google Pay, Samsung Pay), and mobile wallets. This flexibility allows you to meet diverse customer preferences.

Absolutely! Nock Pay offers seamless integration with various POS systems like Clover, Dejavoo, and PAX, as well as EHR systems for healthcare providers. Our solutions are designed to work with your existing infrastructure, reducing disruptions and enhancing operational efficiency.Once you create your account, you can begin using it right away! Get started here.

Our ACH and Check Solutions enable you to process electronic checks and ACH payments, which often have lower transaction fees compared to card payments. This can significantly reduce your processing costs and improve cash flow, especially for recurring billing or high-ticket transactions.

A chargeback occurs when a customer disputes a transaction. Nock Pay provides Nock Back, an advanced chargeback management tool that allows you to monitor and respond to disputes in real-time. Our system helps reduce chargebacks by offering proactive alerts and automating the evidence submission process, helping you win more disputes.

We provide comprehensive customer support, including technical assistance, account management, and ongoing updates. Our dedicated support team is available to help you navigate any challenges and ensure your payment systems run smoothly.

Nock Pay offers transparent and competitive pricing tailored to your business needs. Our goal is to help you save on processing costs through lower transaction fees, especially with our ACH solutions. Contact us for a personalized quote to see how much you can save.

Nock Pay integrates seamlessly with major EHR systems (Electronic Health Records), including solutions from LQPay and Rectangle Health. This allows healthcare providers to streamline billing and payment processing while ensuring compliance with HIPAA and other security regulations. Our solutions enable you to offer patients easy and secure payment options, improving patient satisfaction and cash flow.

By offering multiple secure payment options and fast transaction processing, Nock Pay enhances customer convenience and satisfaction. Features like contactless payments and mobile wallets provide a seamless checkout experience, encouraging repeat business.