Nock Pay
Never worry about chargebacks again.
100% Automated
Nock Pay combines all the elements of an effective chargeback strategy into a single automated platform.
FIGHTING CHARGEBACKS – NOCK PAY
Recovering the maximum amount of chargebacks is one of the easiest ways to increase your margins. We deploy machine learning, human intelligence, and insane amounts of data to craft highlycustomized and effective responses
- 50-60% average win rate
- Only pay for chargebacks we win
- Effective recovery for all reason codes and business models
Preventing Chargebacks – Point Of Sale
Our AI-powered fraud detection system identifies future chargebacks with hyper-accuracy. With over 7 billion transactions scanned, we provide precise decisions so you can be confident about the fraud you refund, and more importantly, the fraud you don’t.
- Block up to 99% of fraud
- Reduce false positives & accept more orders
- No “manual review” is ever required, but can be enabled
Block Fraud. All Of It.
We flag an average of 30% less orders than Shopify, allowing you to reduce refunds & minimize fraud chargebacks.
Built-in fraud analysis for Shopify
AI-automated decisions. Fully customizable so that no manual review is needed.
Preventing Chargebacks – Post-Purchase
We believe that “order not received” chargebacks are optional. These chargebacks can almost always be mitigated through proper customer communication, and for physical goods, through having a fully transparent view of your supply chain.
- Never let a single order “fall through the cracks”
- Get a clear picture of your processing & shipping times
- Easily identify orders that are running late, lost, or not fulfilled
- Set custom shipping notifications for your customers and/or your team
SEAMLESS INTEGRATION
Our expertise lies in integrating different payment systems, regardless of the vendor. We handle the technical aspects and ensure smooth integration between your business systems and the chosen payment processor. This eliminates the need for businesses to manage multiple interfaces or make significant changes to their existing infrastructure, saving time and effort.
NOCK PAY
AUTOMATED CHARGEBACK RESPONDING
How It Works
ORDER DATA
2
Webhook Sent To Nock Pay
1
Chargeback
Received
3
Response
Created
4
Chargeback is submitted & your money is returned if won
DETAILED CRM DATA = DETAILED RESPONSES
- Customer Name
- Billing Address
- AVS
- Order Summary
- Shipping Address
- CVV
- Tracking Number
- Customer Purchase History
- IP Address
Reduce Your Alert Expenses, Save 5-15% of your monthly alert bill
Alerts that are:
- Received after the chargeback is
- Already refunded
- Duplicate (multiple alerts)
- Received in error (no cb or transaction)
- Received on declined transaction
- and more!
We take a proactive approach to the alert issues that most companies just sweep under the rug. We automatically find & credit over 7 common alert issues.